Certificate III in Individual Support (Ageing and Disability)


Course Overview

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability, or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical, and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

At Chandler RTO, the course include Ageing and Disability specialisation.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Entry Requirements and Enrolment Process

Training Package indicates that there are no qualification entry requirements for this Nationally Recognised Training. However, Chandler RTO requires learners to meet following entry requirements to undertake CHC33021 Certificate III Individual Support at Chandler RTO.


Learners must:

  • Be at least 18 years of age
  • Participate in a course entry interview (Pre-Training Review) to determine suitability for the course and learner needs.
  • Have sufficient language, literacy, and numeracy skills, for example, to read materials relevant to the course, participate in discussions and observations and apply numerical concepts such as in relation to time management. This will be tested through an LLN assessment as part of the course entry process. Learners will need to achieve at least ACSF level 2 for reading, writing, numeracy, and oral communication to enter the course.
  • Be able to obtain a Police Report and Working with Children Check and NDIS Worker Screening Check (if required by placement provider)
  • Be able to undertake work placement provided at an Aged Care Facility for a minimum of 120 hours.
  • Have access to an operating computer, laptop, tablet or smart phone to access online Learning Management Systems (LMS) and to complete assignments on time.
  • Create a valid Unique Student Identifier (USI). We recommend that you create your USI before you book your course. Visit 

Chandler RTO incorporates the principles of equity into all programs.


**Please Note: Chandler RTO is not a CRICOS provider. Therefore, we do not accept international students on student visas for this course**

Qualification and Packaging Rules

This course has 15 units of competency, consisting of 9 core units and 6 elective units. To attain this qualification, student must have completed at least 120 hours of work as detailed in the assessment requirements of the units of competency.

Ageing and Disability Specialisation

Chandler RTO has chosen Ageing and Disability specialisation and selected the elective units (Group A and B) accordingly. For more information, you can also visit

Core Units

  • CHCCCS031

    Provide individualised support
  • CHCCCS038

    Facilitate the empowerment of people receiving support
  • CHCCCS040

    Support independence and wellbeing
  • CHCCCS041

    Recognise healthy body systems
  • CHCCOM005

    Communicate and work in health or community services
  • CHCDIV001

    Work with diverse people
  • CHCLEG001

    Work legally and ethically
  • HLTINF006

    Apply basic principles and practices of infection prevention and control
  • HLTWHS002

    Follow safe work practices for direct client care

Elective Units

  • CHCAGE011

    Provide support to people living with dementia
  • CHCAGE013

    Work effectively in aged care
  • CHCPAL003

    Deliver care services using a palliative approach
  • CHCDIS011

    Contribute to ongoing skills development using a strengths-based approach
  • CHCDIS012

    Support community participation and social inclusion
  • CHCDIS020

    Work effectively in disability support

Course Duration

This qualification will be delivered over 34 weeks to 52 weeks. A mandatory work placement of at least 120 hours to be completed. Students course duration will vary depending upon their pre-existing knowledge, prior skills and experiences.

Delivery Method

This course will be delivered using a blended methodology. The delivery strategy used in this methodology is a combination of onsite learning and online modules supported by trainer contact, self-study, face to face (on-site and real-time online), simulation and practical at college premises. Majority of the training to be delivered will be divided between a classroom or workplace environment and an online environment.


Recognition Prior Learning (RPL)

All Applicants are entitled to apply for Recognition of Prior Learning (RPL). All Applicants are informed of their opportunity to apply for both RPL prior to enrolling and are formally presented with the opportunity immediately after the enrolment process.

The procedure to be followed in applying for RPL are described in our RPL & National Recognition Procedure.
The granting of RPL may affect course fees, as well as the duration of the course (Please refer (RPL link in website)

Credit Transfer

Chandler RTO has an obligation to recognize Australian Qualifications Framework (AQF) qualifications and Statements of Attainment issued by other registered training organizations.

All Applicants are entitled to apply for Credit Transfer (CT) if they meet the CT criteria. All Applicants are informed of their opportunity to apply for CT during the time of enrolment and are formally presented with the opportunity immediately after the enrolment process.

Course Fee and Payment Options

Skills First Government Funding:
Victorian residents who undertake undertaking this course may be eligible for Commonwealth and Victorian Government Funding (Skills First). Please refer to Skills First Government Funding & Eligibility section below for eligibility and fees. Alternatively please contact us.

Funded places are limited, so be sure to make a timely application!

Fee-for-Service students:
Chandler RTO understands the student’s needs and situation, so we provide you the best flexible payments system for students not eligible for government funding. For more details please consult with our reception.

Course fee (for fee-for-service students) – $1650.00

Course Fee Policy and Procedures

Chandler RTO ensures all clients are aware of the fees and charges associated with enrolment in a course and/or service. Our policy provides guidelines for the eligibility or for refunds. Please refer to the fees and refund policy which provides clear, accessible information to our students throughout their enrolment and/or other services involved during their time of study. 

Course Outcome and Career Opportunities

The course once competent will leave you with career opportunities to provide Personal Care and can make one understand the entry-level requirements of an Aged Care Facility. It allows you to follow an individualized plan to provide person-centered support to people who may require support due to ageing or some other reason in relation to individual support as well as taking responsibility for their own outputs. After successful completion of the course, you can apply for opportunities such as:

  • Personal Care Assistant/Giver
  • Care service employees
  • Assistant in Nursing
  • Disability Service Officer
  • Accommodation Support Worker
  • NDIS Care Assistant
  • Community/Aged Care Worker

Career Pathways

Students achieving this qualification may wish to continue their education into further study such as CHC43015 – Certificate IV in Ageing Support  or CHC43121 – Certificate IV in Disability or CHC52021 – Diploma of Community Services. It can further lead to studying nursing for aspiring students who can meet the study requirements.

Skills First Government Funding and Eligibility

Chandler RTO delivers government-funded courses under the Skills First funding contract. These funded training assists students by subsidising their tuition fees. The training courses are delivered with Victorian and Commonwealth Government funding. Chandler RTO offers the following government funded courses, subject to eligibililty.

  •  CHC33015 Certificate III in Individual Support (Ageing)
  • CHC33015 Certificate III in Individual Support (Disability)
  • CHC33021 Certificate III in Individual Support (Ageing and Disability)

Eligibility requirements for courses under the Skills First program
To be eligible for the skills first program, applicants must meet the following requirements:

  • Must be an Australian/New Zealand citizen or Permanent residence
  • Must be a Victorian resident and physically present in Victoria while participating in training and assessment.

There are limits to the number of subsidised courses applicants are entitled to. As per the Skills First Program, an eligible individual can commence a maximum of two (2) Government subsidised courses in a calendar year. Additional eligibility criteria must be met to access funding. Enrolling in Chandler RTO courses under the Skills First Program may impact further access to Government subsidised training.

Course Fee
Please refer to our fee schedule for all course fees. Funded places are limited, so be sure to make a timely application!